Receptionist (Full Time) - Houston, TX

A&C Plastics • Houston, TX

2d • Onsite

About The Position

A&C Plastics, a leader in the plastics industry for over 50 years, is seeking a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate. This role is ideal for someone who makes others feel welcome, thrives in a fast-paced environment, stays organized under pressure, and enjoys juggling tasks. The ideal candidate has a polished presence and a heart for service.

Requirements

• Fluent in English & Spanish
• At least 2+ years of Customer Service or Receptionist experience (or equivalent)
• Polished, professional, and personable
• Detail-oriented and organized
• Confident using Microsoft Outlook, Word, Excel & PowerPoint
• Excellent verbal and written communication
• Able to multi-task and stay calm under pressure
• Team player with a "no task is too small" mindset
• Comfortable working on a PC
• Non-smoker
• Willing to lift boxes, sweep the floor, or run a last-minute errand

Responsibilities

• Greet visitors, customers, and vendors with a warm and professional attitude
• Answer multiple phone lines and direct calls quickly and cheerfully
• Keep the lobby, showroom, and sample areas clean and organized
• Confirm customer orders and send out order confirmations
• Notify customers when their orders are ready for pickup
• Process payments (credit card, check, and cash)
• Provide order status updates and work closely with the warehouse team
• Distribute mail, ship samples, and mail out giveaways
• Help with monthly thank-you cards and goodie bags
• Support the sales team, customer service manager, and company president
• Assist wherever needed

Benefits

• Paid Time Off & Holiday Pay (After 90-day probationary period)
• Paid Sick Days (5 days per year)
• Company Gym Access
• 401K Plan with up to 4% Employer Match
• Profit-Sharing Program
• Health, Dental, & Vision Insurance
• Pet Insurance (Optional)
• Long-Term Disability & Company-Paid Life Insurance
• Employee Purchase Discounts
• Career Growth opportunities
• 5 Paid Days for Volunteering (After one year of service)
• Fun & Friendly Culture with monthly catered lunches and recognition
• Employee Assistance Program (EAP)
• Work Buddy Program
• Leadership Mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed