RECEPTIONIST CLERK

CHRIST THE KING MANOR•DuBois, PA

7d•Onsite

About The Position

Christ the King Manor is seeking a friendly, professional, and dependable Part-Time Receptionist to be the welcoming face of the organization. This role is crucial in creating a warm and positive experience for residents, families, visitors, and guests, while providing exceptional customer service. The position involves 18-22 hours per week with a flexible rotating schedule, requiring work every other week.

Requirements

High School education level
Must be able to work every other week
Flexible rotating schedule

Responsibilities

Operates the main switchboard, answering incoming calls promptly and courteously.
Directs calls to proper departments or individuals and pages individuals as necessary.
Answers calls within the Manor, places local or toll calls, handles conference calls, and transfers calls internally.
Maintains knowledge of personnel locations.
Takes and delivers messages promptly.
Reports phone service interruptions to appropriate personnel.
Greets visitors pleasantly and courteously, directing them to resident rooms or the proper person/department.
Answers general questions and provides general information, directing specific questions to the appropriate individuals.
Ensures new Receptionists are properly trained.
Records daily census statistics from each wing and prepares a monthly summary.
Types letters, reports, correspondence, and other documents as directed.
Files documents, forms, reports, and other related information.
Opens specific doors each morning and announces doors when alarms sound.
Performs other administrative support as needed.