Receptionist/Clerical Support

CENTER FOR COMMUNITY RESOURCES INCORPORATED•Butler, PA

10d•Onsite

About The Position

The Center for Community Resources is seeking a qualified individual to perform a variety of skilled administrative and clerical duties in direct support of program management activities. This is a full-time position with daylight hours, Monday through Friday. The agency has been voted a Best Place to Work for 11 consecutive years and offers competitive salary and benefits.

Requirements

High School graduate or equivalent with one year of clerical experience.
Demonstrates the ability to interact with staff, guests, and consumers in a pleasant, professional manner.
Proficient computer skills that include fluent knowledge of word, excel, and adobe.
Able to exercise sound judgment.
Able to plan and be well organized.
Takes the initiative and is flexible and cooperative.
Maintains strict confidentiality.
Able to use standard office equipment and ability to prioritize and balance receptionist responsibilities with clerical support.
Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required.

Responsibilities

Provide day to day support utilizing clerical, secretarial and administrative skills to various components of the agency.
Provide clerical duties to support the agency programs, including proofreading, answering phones, scheduling appointments, data entry, and mail duties.
Provide good customer service to all guests entering the building and/or calling.
Proofread documents, possess proper grammar and spelling.
Answer the phone with a pleasant and welcoming tone of voice.
Communicate with peers and leadership in a respectful way.
Assist leadership with scheduling of appointments.
Create and mail letters on behalf of the agency.
Interact with community members in need or in a CRISIS situation.
File documents in accordance to CCR standards.
Complete phone customer satisfaction surveys for various programs.
Demonstrate good time management skills.
Other duties as assigned to support the mission of the agency.

Benefits

Health Insurance (Employee Only: $35.00/per pay, Employee & Children: $70.00/per pay, Employee & Spouse: $90.00/per pay, Full Family: $100.00/per pay)
FREE Dental & Vision
FSA – Flexible Spending Account
403b Retirement Plan with Employer match up to 6%
Earn up to 20 days paid time off in the first year!
7 Paid Holidays and 1 Floating personal day!
Tuition Reimbursement
Short-Term Disability
Life Insurance
Supplemental Benefits
Accident Critical Illness Buy-Up
STD Voluntary Life and AD&D Insurance
Employee Assistance Program (EAP)