Receptionist Call Center - Clarkston Medical Group
About The Position
Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. Arranges appointments and registers patients, ensuring that all demographic information is current. Answers non-medical questions and gives routine non-medical instructions. Answers and screens telephone calls and takes messages. Collects, verifies, and enters into the billing system all insurance and third-party resources for payment. Verify accuracy of billing data and resolve any discrepancies. May coordinate insurance verification and perform precertification with insurance companies. May prepare charge tickets and receive co-payments for office visit. Monthly completion of Eagle training. Other duties as assigned.
Requirements
- High school diploma or the equivalent
- Basic office skills such as typing and filing
- Good organizational skills
Nice To Haves
- Previous experience or education in a health-related field helpful
Responsibilities
- Welcome patients and visitors in a courteous and professional manner and verify patient contact and insurance information on file
- Arrange appointments and register patients, ensuring that all demographic information is current
- Answer non-medical questions and give routine non-medical instructions
- Answer and screen telephone calls and take messages
- Collect, verify, and enter into the billing system all insurance and third-party resources for payment
- Verify accuracy of billing data and resolve any discrepancies
- Coordinate insurance verification and perform precertification with insurance companies
- Prepare charge tickets and receive co-payments for office visit
- Monthly completion of Eagle training
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
