Receptionist - Bilingual
Guadalupe Credit Union•Santa Fe, NM
•Onsite
About The Position
Guadalupe Credit Union is seeking a friendly, detail-oriented Bilingual Receptionist to join our team! In this role, you will be the first point of contact for members and visitors, both in person and by phone, creating a welcoming experience while supporting our mission of helping members thrive financially. GCU offers a comprehensive benefits package to support your overall well-being.
Requirements
- Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
- This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.
Nice To Haves
- Previous customer service experience in a call center or financial institution
- Experience with multi-line phone systems.
Responsibilities
- Greet and assist members and visitors in person and by phone.
- Accurately handle basic financial transactions and member requests.
- Answer questions and provide information about products, services, and branch resources.
- Direct calls and visitors to the appropriate staff or department.
Benefits
- GCU offers a comprehensive benefits package to support your overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
