Receptionist (Bilingual)

Aston Carter•Everglades City, FL

1d•Onsite

About The Position

The Bilingual Receptionist serves as the first point of contact for visitors, employees, and vendors, providing a professional, welcoming, and polished front desk presence. This role ensures smooth front office operations by managing reception activities, supporting both English- and Spanish-speaking visitors, and providing light administrative and operational support to the broader team. The position requires strong communication, customer service, and organizational skills to maintain an efficient, friendly, and well-organized office environment.

Requirements

Bilingual in English and Spanish
Strong communication skills
Customer service skills
Organizational skills

Responsibilities

Serve as the first point of contact by greeting visitors, employees, and vendors in a professional, courteous, and welcoming manner while maintaining a polished front desk presence.
Monitor and manage the front desk area, ensuring consistent coverage so that all visitors are promptly acknowledged, checked in, and assisted.
Answer, screen, and route incoming phone calls, ensuring timely and accurate transfer of inquiries to the appropriate person or department.
Support communication with Spanish-speaking visitors and employees by providing clear and effective bilingual assistance in both English and Spanish.
Receive, sort, and distribute daily mail, packages, and deliveries to the appropriate recipients in a timely manner.
Maintain cleanliness and organization of common office areas, including conference rooms, kitchen, and reception areas, between scheduled professional cleanings.
Restock kitchen supplies, two single bathrooms, and general office supplies to ensure consistent availability for employees and guests.
Provide light administrative support such as data entry, document preparation, scheduling assistance, and basic correspondence as needed.
Assist leadership and team members with operational tasks that help maintain an organized, efficient, and professional office environment.
Handle sensitive information and documents with discretion, maintaining confidentiality at all times.
Uphold a professional appearance and demeanor, consistently representing the organization positively as the first point of contact.
Adapt to changing duties and responsibilities as needed, understanding that the role may evolve over time.