Bilingual Receptionist

CenterWell • San Jose, CA

1d • Onsite

About The Position

The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure a welcoming experience for all patients and visitors and supports the medical team with routine administrative tasks under close guidance and established guidelines. You will report to the Center Administrator.

Requirements

• Bilingual: English & Spanish
• 1+ year healthcare experience
• Excellent customer service and phone skills
• Effective multitasking in fast-paced settings
• Detail-oriented and organized
• Proficient in Microsoft Office

Nice To Haves

• 1+ years value-based care experience
• Medical terminology knowledge
• EMR systems experience

Responsibilities

• Greet patients and visitors in person and by phone
• Manage patient appointments and coordinate with medical staff
• Update patient records in EMR and CRM systems
• Process billing, update accounts, and collect copayments
• Answer calls, respond to inquiries, and provide information
• Maintain a clean and organized reception area
• Support office tasks such as ordering supplies and arranging couriers
• Make decisions within established guidelines
• Use your skills to make an impact

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed