Receptionist and Administrative Assistant (experience in US law firm is preferred)

WorkStaff360 • Toronto, ON

8h • $4 - $6 • Remote

About The Position

The Receptionist and Administrative Assistant will be responsible for managing incoming phone calls, scheduling appointments, and providing a professional first impression for clients. This role supports general administrative tasks related to client communication and requires excellent organizational and communication skills.

Requirements

• Previous experience in customer service, reception, or administrative support.
• Excellent verbal and written English communication skills.
• Professional phone etiquette.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information professionally.
• Comfortable using VOIP systems and scheduling software.
• Experience working in a law firm or professional services environment.
• Appointment scheduling experience.
• Previous remote work experience.

Nice To Haves

• Experience in a US law firm is preferred.

Responsibilities

• Answer incoming phone calls and direct them appropriately.
• Take accurate messages and relay them to attorneys and staff.
• Schedule consultations and appointments.
• Respond to basic client inquiries professionally.
• Maintain call logs and communication records.
• Assist with email and calendar management as needed.
• Provide a positive and professional first impression for all callers.
• Support general administrative tasks related to client communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed