About The Position
We are seeking a Receptionist and Administrative Assistant to be the first point of contact for our firm. This role involves managing incoming calls, scheduling appointments, responding to client inquiries, and supporting general administrative tasks. The ideal candidate will provide a positive and professional first impression for all callers and ensure efficient communication within the firm.
Requirements
- Previous experience in customer service, reception, or administrative support.
- Excellent verbal and written English communication skills.
- Professional phone etiquette.
- Strong organizational and multitasking abilities.
- Ability to handle confidential information professionally.
- Comfortable using VOIP systems and scheduling software.
- Experience working in a law firm or professional services environment.
- Appointment scheduling experience.
- Previous remote work experience.
Nice To Haves
- Experience in a US law firm is preferred.
Responsibilities
- Answer incoming phone calls and direct them appropriately.
- Take accurate messages and relay them to attorneys and staff.
- Schedule consultations and appointments.
- Respond to basic client inquiries professionally.
- Maintain call logs and communication records.
- Assist with email and calendar management as needed.
- Provide a positive and professional first impression for all callers.
- Support general administrative tasks related to client communication.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
