Receptionist Administrative Support - Golisano Autism Center

CP Rochester, Happiness House and Rochester Rehabi • Rochester, NY

1d • Onsite

About The Position

The Receptionist/Administrative Support assists the Golisano Autism Center as guided by the Director of the Golisano Autism Center. This individual works as a member of the administrative staff in the Golisano Autism Center with a commitment to providing mission-centered program and tenant support. This position will be responsible for providing light administrative support to the tenants of the Golisano Autism Center.

Requirements

• High school diploma or equivalent.
• Knowledge of office machines and phone systems.
• Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the type of personality able to meet the demands of the position.
• Demonstrated ability in time management skills and organization skills.
• Demonstrated commitment to performing job duties and tasks appropriately.
• Communication proficiency.
• Self-motivation and initiative skills.
• Strong organizational skills.
• Ability to work independently or with support to develop processes for efficiency.

Nice To Haves

• Previous successful experience in reception/clerical work preferred.
• Familiarity with Intellectual and Developmental Disabilities (I/DD) is preferred.

Responsibilities

• Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program employees and community resources.
• Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
• Assists the GAC Director with or independently represents the GAC at resource fairs and GAC informational presentations.
• Welcomes individuals, employees, and visitors by greeting them, in person or on the telephone, answering or directing inquiries.
• Receives tenant work-related deliveries on their behalf and coordinates internal delivery.
• Ensures internal and external mail is coordinated and sent to the appropriate individuals.
• Communicates in a professional manner while handling incoming phone calls, greeting visitors, and responding to phone and personal requests for assistance.
• Assists in preparation of bulk mail correspondence.
• Maintains main lobby physical appearance and replenish displayed tenant and community provider flyers and marketing materials in collaboration with the Family Navigator.
• Appropriately screens visitors, maintains visitor log and adheres to the Building Safety and Security procedures.
• Maintains schedule of Agency meeting rooms.
• Participates in duties to replenish the mutual aid food pantry located onsite.
• Achieves departmental goals by performing additional responsibilities as assigned.
• Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
• Adheres to agency’s policies and procedures as well as department guidelines.

Benefits

• Dental / Vision Insurance
• 17 days Paid Time Off (PTO)
• Paid Sick Time
• 9 Paid Holidays
• 403(b) and/or ROTH Retirement Plan with employer match
• Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
• Employer paid Life Insurance, Short-term and Long-term Disability Insurance
• Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED