Receptionist / Administrative Coordinator

Legacy Risk Solutions LLC•Oxford, MS

10d•Onsite

About The Position

Legacy Risk Solutions is seeking a professional, organized, and service-oriented Receptionist / Administrative Coordinator to serve as the first point of contact for our office. This role is responsible for creating a welcoming experience for visitors while providing administrative support across multiple departments. This position offers an excellent opportunity for someone looking to build a long-term career within the insurance industry. In addition to supporting the day-to-day operations of the organization, employees in this role have the opportunity for professional growth and career advancement. For those interested in expanding their insurance knowledge, Legacy Risk Solutions supports employees in obtaining their Property & Casualty (P&C) insurance license and exploring future career paths within the organization. The ideal candidate is highly organized, thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering exceptional internal and external customer service.

Requirements

High school diploma or equivalent required.
Minimum of 2 years of administrative or receptionist experience.
Proficiency in Microsoft Office 365, including Outlook, Word, Excel, and Windows applications.
Strong organizational skills with the ability to prioritize multiple tasks and consistently meet deadlines.
Excellent verbal and written communication skills with a customer-focused mindset.
High attention to detail and commitment to accuracy.
Self-starter who works independently while collaborating effectively across departments.
Demonstrated initiative, professionalism, and a willingness to take ownership of responsibilities.
Ability to maintain confidentiality while handling sensitive company information.

Nice To Haves

Experience with agency management systems (Applied Epic) is preferred but not required.

Responsibilities

Greet and welcome visitors, clients, and guests while providing a positive first impression of Legacy Risk Solutions.
Answer, screen, and direct incoming phone calls and respond to general inquiries via phone and email.
Maintain a clean, organized, and professional reception area and common spaces.
Receive, sort, scan, and distribute incoming mail and deliveries while processing outgoing mail.
Print and mail invoices, certificates of insurance, auto ID cards, proposals, and policy books.
Process Accounting, Licensing, and Contracts correspondence by scanning, routing, scheduling, and assigning tasks within the agency management system.
Download, organize, and assign webmail and unassigned workflows in the agency management system.
Maintain shared company calendars and assist with scheduling meetings and travel arrangements.
Generate monthly production reports, quarterly sales scorecards, pivot tables, and ad hoc reporting as requested.
Coordinate company meetings, employee events, catering, and recognition activities including bereavement, retirement, and new baby celebrations.
Order and maintain office and breakroom supplies while managing vendor orders as needed.
Provide general administrative support including filing, copying, scanning, and other clerical duties.
Support continuous process improvement initiatives and perform other duties as assigned.