Receptionist/Administrative Assistant

Pressley Ridge Career•Morgantown, WV

11h•Onsite

About The Position

Under the general direction of a Program Director, the Receptionist/Administrative Assistant manages the physical plant of the program office and provides administrative support to help program services operate efficiently and effectively in a manner consistent with Pressley Ridge’s mission. The role helps maintain confidential client, foster parent, and staff files so the program complies with licensing and state and local requirements. Financial duties include supporting payments and reimbursements to foster parents, handling petty cash, and overseeing credit cards and expenses. The position supports program records and data entry, onboarding coordination, billing and invoice tracking, communications with internal departments and external agencies, and completion of required documentation. It also supports risk management and safety by running data reports, participating in quality improvement activities, and maintaining familiarity with regulatory and licensing requirements. The position works in the office and occasionally in the community. Working hours are Monday through Friday, as assigned or agreed upon by the Program Director.

Requirements

High school diploma or specialized training beyond high school; an associate’s degree is preferred.
Proficiency in information systems technology.
At least two years of office experience.
Required clearances: State Police, FBI, and Child Abuse Clearances.
Mandated Reporter—Recognizing and Reporting Child Abuse training certificate and/or statement.
Must meet minimum requirements for hearing, speech, and vision.
Frequently performs multiple tasks and handles distractions.

Nice To Haves

Associate’s degree.

Responsibilities

Assist in maintaining accurate, updated, compliant, and confidential client, foster parent, and employee records.
Enter assigned program data into agency information systems within prescribed time frames and provide data on overall file compliance.
Assist with aspects of pre-employment and onboarding, including communicating and coordinating with applicants and newly hired employees.
Assist with billing, reconciliations, and foster parent reimbursements.
Enter, allocate, and track program invoices in the information system to ensure vendors are paid.
Oversee assigned credit cards and expenses in accordance with policies and procedures.
Provide leadership with timely, detailed reports about staffing and building issues.
Liaise with Human Resources, Training, IT, Organizational Performance, Accounting, Billing, and other Pressley Ridge sites.
Assist program leadership in establishing and maintaining cooperative working relationships with private, public, or government agencies.
Initiate, request, and report information as required; check forms, reports, and other documentation for completeness and adherence to procedures.
Ensure staff credentials, forms, and renewals are complete and forwarded to Human Resources to maintain complete personnel files.
Document staff training forms when requested and forward them as appropriate.
Receive supervision and communicate with the supervisor throughout the week regarding program matters.
Run data reports, provide program leadership with program data, and participate in quality improvement activities.
Maintain continuous compliance with relevant external licensing and regulatory agencies and Pressley Ridge policies and procedures.
Establish and maintain familiarity with regulatory and licensing requirements.
Manage the physical plant of the program office.