Administrative Assistant/Receptionist

Avardis Health•Hazleton, PA

About The Position

The Manor at St. Luke Village is seeking a part-time Receptionist to provide clerical and administrative support and help create a positive, efficient work environment in a resident- and employee-focused community. The role involves coordinating work within the department and with other departments, handling inquiries and correspondence, maintaining records, supporting meetings, and providing customer service to residents and families. The successful candidate will be organized, detail-oriented, compassionate, and committed to high-quality service, with working knowledge of long-term care or skilled nursing facilities.

Requirements

  • High school diploma or GED equivalent.
  • Strong organizational, communication, and interpersonal skills.
  • Compassionate, dedicated, and committed to delivering high-quality service.
  • Working knowledge of the long-term care or skilled nursing facility field.

Responsibilities

  • Perform clerical and administrative duties to support the assigned supervisor.
  • Coordinate work within the department and with other departments, and respond to inquiries and requests for information.
  • Handle complaints, inquiries, and questions with courteous, tactful, and friendly interactions.
  • Read and handle correspondence and memos, responding to routine matters or directing them to appropriate parties.
  • Prepare confidential and routine correspondence, reports, forms, business documents, and special mailings.
  • Assist with preliminary work on various projects.
  • Manage inter-office and U.S. mail, including preparing and distributing bulk mailings.
  • Organize and maintain administrative records and filing systems.
  • Provide customer service to residents and families as necessary.
  • Review and maintain time and attendance records for supervisor approval before submitting them to the payroll department.
  • Enter missed punches for staff and agency employees and reconcile hours daily.
  • Coordinate room setups and refreshments for meetings and conferences.
  • Contribute ideas to improve systems and processes.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance.
  • 401(k).
  • Paid time off and holidays.
  • Access to earned but unpaid wages in advance.
  • Free online learning courses for senior care, health, and human services, available by computer or mobile.
  • Discounts of up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
  • Employee Assistance Fund for confidential support in unexpected catastrophic situations.
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