Receptionist / Administrative Assistant

AXXESS INTERNATIONAL INC • Montreal, QC

4d • Onsite

About The Position

Customs broker and international freight forwarder, Axxess is a family-owned company that has been serving importers and exporters since 1998. Our team members make a difference through the personalized service they provide to our clients. They are knowledgeable, respectful, caring, and enjoy taking on new challenges! At Axxess, we are committed to supporting our experts throughout their careers. We provide you with all the tools you need to grow, thrive, and share your experience with the team. Interested? We are looking for our next Receptionist / Administrative Assistant for our downtown Montreal office.

Requirements

• Bilingual in French and English, in order to communicate with your future colleagues and clients located across Canada and the United States.
• Experience managing a high volume of calls.
• Autonomous, proactive, and detail-oriented.
• A smile in your voice and are customer-service oriented.
• Enjoy working as part of a team and are motivated to take on new challenges.

Nice To Haves

• Worked with a VOP system

Responsibilities

• Answering a high volume of incoming calls, averaging 150 calls per day, with professionalism, courtesy, and efficiency.
• Greeting visitors and directing them to the appropriate person or department.
• Providing daily administrative support, including document management, filing, follow-ups, and updating information.
• Transferring calls, taking messages, and ensuring clear communication between clients, employees, and various departments.
• Contributing to the smooth operation of the reception area by maintaining fast, organized, and customer-focused service.

Benefits

• Group insurance
• RRSP with employer contribution
• Employee Assistance Program
• 7 personal days in addition to annual vacation
• Training paid for by Axxess
• A healthy and collaborative work environment: team-building activities, happy hours, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed