Receptionist / Administrative Assistant
About The Position
McLean School is seeking a welcoming, organized, and detail-oriented Receptionist / Administrative Assistant to serve as the first point of contact for students, families, faculty, staff, and visitors. This highly visible position plays a critical role in ensuring the smooth daily functioning of the School while helping to create a warm, supportive, and professional environment for all members of the community. The successful candidate will thrive in a fast-paced environment, possess excellent customer service and communication skills, and demonstrate the ability to manage multiple priorities with professionalism, flexibility, and care.
Requirements
- A genuine love of working with children and supporting a school community
- Minimum of 3 years of experience in a customer service, reception, administrative assistant, or office support role demonstrating success in a fast-paced environment
- Excellent verbal and written communication skills
- Strong organizational skills and exceptional attention to detail
- Ability to multitask effectively and work independently
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism
- A welcoming and professional demeanor with the ability to work effectively with all constituency groups, including students, parents, faculty, staff, and visitors
- Proficiency with Apple products and Google Workspace applications, including Google Docs and Google Sheets
- Experience working with databases and online management systems
- Ability to quickly learn and navigate multiple technology platforms and databases
Nice To Haves
- Familiarity with SchoolPass, HubSpot, Blackbaud, or similar systems
Responsibilities
- Serve as the first point of contact for students, families, visitors, and vendors, greeting all guests warmly and professionally
- Answer and direct calls received through the School’s main phone line
- Manage entry into the building including visitor check-in procedures utilizing the School’s visitor management software
- Maintain a welcoming, organized, and professional front office environment
- Assist in tracking and maintaining accurate student attendance records
- Manage student transportation and dismissal plans through SchoolPass, the School’s transportation management database
- Work collaboratively with faculty, staff, and parents to ensure dismissal and transportation information is current and accurate
- Monitor school bus arrivals and departures and serve as a liaison between the School and transportation providers when issues arise
- Support the School’s Admission efforts by maintaining and updating information within HubSpot, the School’s marketing and communication platform
- Assist the Admission, Information Technology, Business, and Development Offices with projects, mailings, events, and special initiatives
- Assist with the coordination and logistical support of school events and activities
- Maintain emergency action documentation and fire drill records
- Provide general administrative support as needed
Benefits
- Salary range of $55,000–$75,000 annually, commensurate with experience, qualifications, and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
