Administrative Assistant/Receptionist
About The Position
This is a full-time non-exempt position that involves complex clerical or administrative and office support duties, as well as basic appraisal tasks in the preparation and certification of a county-wide tax roll. The work performed requires limited supervision and is reviewed through conferences and performance evaluations. The ideal candidate for this position has a friendly and easy going personality, but is also perceptive and disciplined. Must be able to handle complaints in a calm professional manner and provide accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. The candidate for this position is the “face” of the Property Appraiser’s Office for all visitors and responsible for the first impression we make.
Requirements
- Knowledge of business English, spelling, and mathematics; strong verbal and written communication skills. Strong people skills.
- Considerable knowledge of office policies, practices, procedures and forms.
- Knowledge of IAS World; ability to perform required functions competently and accurately.
- Knowledge of SharePoint; ability to perform required functions independently and/or with guidance.
- Ability to interpret, understand and apply applicable rules, regulations, statutes, policies, and procedures.
- Some knowledge of appraisal practices, the tax roll calendar and the departments’ responsibility in preparing the tax roll.
- Ability to understand and follow oral and written instructions.
- Ability to work independently, utilize problem-solving techniques, plan, organize and coordinate work assignments, and meet deadlines in a timely manner. Good organizational and multi-tasking abilities.
- Ability to use MS Office Suite (Outlook, Word, Excel, Power Point) with proficiency.
- Ability to operate modern standard office equipment including, but not limited to telephone, computer, related software, calculator, copy machine, scanner and fax machine.
- Ability to work effectively with the public, staff of other county offices, and co-workers.
Nice To Haves
- Prior experience as a front desk representative or relevant position a plus.
- Course work or technical training in the appraisal field helpful.
Responsibilities
- Greet and welcome guests.
- Respond to telephone inquiries from the public and other County agencies in a polite and courteous manner; direct calls to the appropriate person or department; assist the public when needed or asked; answer more difficult or technical questions regarding departmental forms, policies or procedures.
- Schedule conference rooms; open, sort, and distribute mail and packages.
- Sort and file documents alphabetically, numerically, and by other departmental categories.
- Prepare office and birthday calendars for Intranet; retrieve information on request and maintain files and records.
- Type forms, memos, letters, and other material; prepare same for mailing.
- Prepare requisitions.
- Research, collect, and prepare data for special studies and assignments.
- Make computations and tabulations accurately with reasonable speed.
- Operate modern standard office equipment including a multi-line telephone; perform data entry assignments accurately and with reasonable speed.
- Keep front desk and lobby area clean, tidy and presentable.
- Assist in training of new and less experienced co-workers as requested by Manager.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
