Receptionist

USNR Career • Jacksonville, FL

23h • Onsite

About The Position

USNR is seeking a Receptionist / Administrative Assistant to serve as a first point of contact for employees, customers, vendors, and visitors at our Jacksonville, FL location. This role is responsible for managing multi-line phone systems, greeting visitors, and providing clerical and administrative support to internal teams in a professional, welcoming, and organized office environment. The successful candidate will support various departments through administrative tasks such as filing, data entry, document preparation, meeting room scheduling, supply support, and customer call routing. This position requires strong communication skills, reliability, attention to detail, and a friendly, service-oriented approach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Customer service orientation with a positive, friendly, and upbeat attitude.
• Professional verbal and written communication skills.
• Strong organizational abilities and the capacity to work independently.
• Effective time management skills with the ability to prioritize tasks.
• Keen attention to detail and a high level of accuracy in work.
• Reliability, punctuality, and consistent follow-through.
• Proficiency with Microsoft applications, including Word, Excel, and Outlook.
• Adaptability and teamwork when supporting multiple departments and changing priorities.
• High school diploma or equivalent required.

Nice To Haves

• Post-secondary education in Business Administration or a relevant blend of education and experience preferred.
• One to three years of experience managing multi-line phone systems preferred.
• Previous experience as a Receptionist/Administrative Assistant or in a similar role preferred.
• Experience ordering supplies preferred.
• Experience with ERP systems a plus.

Responsibilities

• Process incoming phone calls, transfer callers to the appropriate individuals, and provide information as needed.
• Welcome and greet visitors in person and/or by phone, answer questions, and direct visitors to the appropriate person while creating a positive first impression.
• Support various departments with administrative tasks, including filing, data entry, and document preparation.
• Manage the reservation and scheduling of meeting rooms for internal and external meetings or events.
• Handle service-related phone calls by assisting customers and directing inquiries to the appropriate department or personnel.
• Maintain a professional, organized, and customer-focused front office environment.
• Use standard office equipment and administrative tools, including computers, phones, printers, copiers, and related systems.
• Interact professionally with employees, visitors, vendors, and customers throughout the workday.
• Maintain confidentiality when handling employee, customer, and business information.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance available for employees and dependents starting the first of the month following hire date.
• Optional flexible spending accounts (FSA) and health savings account (HSA).
• Company-paid life insurance and short-term disability, with options for additional coverage.
• Up to $300 annual reimbursement for wellness activities.
• 401(k) with employer matching.
• Up to 96 hours of paid time off per year, effective immediately upon accrual.
• Eight paid holidays and one paid floating holiday annually.
• Tuition reimbursement up to $5,250 per year for continuing education.
• Annual reimbursement for safety boots and glasses as required by the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED