Receptionist / Administrative Assistant

International SOS•Whitpain Township, PA

About The Position

The Receptionist / Administrative Assistant supports the smooth operation of International SOS Assistance, Inc.’s Blue Bell site office and serves as a front-line representative. The role manages front desk activities to create a welcoming and secure environment for visitors and staff, while providing administrative support to the Group Vice President for Real Estate & Workplace Strategy and facilities management operations. It requires effective multitasking, clear communication with diverse stakeholders, adaptability, professionalism, and a customer-oriented approach.

Requirements

  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite, including advanced Excel, PowerPoint, and Visio capabilities.
  • Experience managing expense reporting and booking global travel through company systems.
  • Exceptional organization, attention to detail, prioritization, and proactive problem-solving skills.
  • At least two years of experience as an administrative assistant or receptionist in a professional or corporate services setting.
  • Familiarity with multi-line telephone systems and computerized phone technology.
  • Associate degree or an equivalent combination of education and relevant work experience.
  • Fluency in English.

Nice To Haves

  • Experience using SharePoint for document management.
  • Experience using Concur for travel and expense management.
  • Spanish proficiency.

Responsibilities

  • Oversee front desk operations, greet visitors, manage badge issuance, and enforce security protocols.
  • Answer, route, and take detailed messages for incoming phone calls.
  • Manage incoming and outgoing mail, packages, and courier deliveries.
  • Provide administrative support to the Group Vice President for Real Estate & Workplace Strategy.
  • Prepare and submit expense reports, track expenditures, and maintain sensitive records confidentially.
  • Coordinate calendars and schedule meetings and conferences across multiple time zones.
  • Arrange executive travel, including flights, accommodations, transportation, and itineraries.
  • Support facilities operations by maintaining supply inventories, coordinating new-hire onboarding, managing conference room bookings, and keeping the workspace functional and welcoming.
  • Monitor facilities tickets and promptly escalate urgent maintenance issues.
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