Receptionist/Administrative Assistant

Roark Capital•Atlanta, GA

23d•Onsite

About The Position

The Receptionist/Administrative Assistant is a key member of the firm’s administrative team and serves as the first point of contact. The role provides a welcoming and professional experience while supporting the day-to-day operations of the office. The ideal candidate is organized and dependable. The firm is an Atlanta-based private equity firm with $42 billion in assets under management, specializing in franchise and franchise-like business models. Its portfolio companies span restaurants, business and consumer services, health and wellness, and education and youth activities. The firm was founded in 2001 and emphasizes doing what is right and long-term smart, shared success, win-win partnerships, and value creation through operational excellence. Its portfolio companies generate $100 billion in annual system sales from more than 117,000 locations globally. This role is fully on-site in Atlanta, Georgia, five days a week.

Requirements

1–3 years of experience in a receptionist, administrative, or office support role preferred.
Strong verbal and written communication skills.
Professional and polished demeanor with excellent interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office, Outlook, Teams, and other standard office technology.
Ability to handle confidential and sensitive information with discretion.
Demonstrated reliability, flexibility, and willingness to assist others.
Positive attitude and a strong commitment to providing excellent service.

Responsibilities

Welcome visitors and maintain a professional, inviting reception area.
Answer and direct incoming phone calls professionally.
Maintain conference room schedules and assist with meeting-room needs.
Oversee incoming and outgoing mail, shipping, and deliveries.
Coordinate visitor registration, parking, and building access.
Follow firm procedures related to security, confidentiality, and visitor access.
Contribute to a positive, collaborative, service-oriented office environment.
Provide administrative support, schedule meetings, and coordinate conference rooms.
Coordinate travel arrangements, including flights, hotels, and ground transportation.
Assist with office supply inventory and ordering.
Coordinate catering, lunches, beverages, and other meeting-related needs.
Provide backup coverage for other administrative team members as needed.
Support firm-wide meetings, events, and employee activities.
Assist with special projects and other administrative responsibilities as assigned.