Reception Associate

EXOS•New York, NY

About The Position

We're seeking a Receptionist to join our team. As a Receptionist you will: Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude. Greet and welcome new fitness center members, assist with membership enrollment and front desk operations. Coordinate with Manager to ensure accurate payroll. Assist and provide information for financial tracking reports. Assist and maintain accurate tracking of locker and towel service program and inventory items. Assist with accurate fitness center membership reports and complete monthly membership audits. Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner. Assist with keeping the fitness centers well stocked and clean. Other duties as needed.

Requirements

Minimum of a High School diploma obtained
Strong organizational skills and customer-service oriented approach
Knowledge of Google applications and Microsoft Office applications
Highly developed written and verbal communication skills
CPR/FA certifications within 90 days of hire

Responsibilities

Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
Coordinate with Manager to ensure accurate payroll
Assist and provide information for financial tracking reports
Assist and maintain accurate tracking of locker and towel service program and inventory items
Assist with accurate fitness center membership reports and complete monthly membership audits
Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner
Assist with keeping the fitness centers well stocked and clean
Other duties as needed