Reception Associate

Exos•New York, NY

1d•Onsite

About The Position

We're seeking a Receptionist to join our team. As a Receptionist you will consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude. You will greet and welcome new fitness center members, assist with membership enrollment and front desk operations, and coordinate with the Manager to ensure accurate payroll. Responsibilities also include assisting and providing information for financial tracking reports, maintaining accurate tracking of locker and towel service program and inventory items, and assisting with accurate fitness center membership reports and completing monthly membership audits. You will respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner, and assist with keeping the fitness centers well stocked and clean, along with other duties as needed. For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. Exos is committed to studying, learning, innovating, and making waves, and feels it's their responsibility to help others achieve Exos Readiness. Exos is an equal opportunity employer, committed to creating an inclusive and welcoming workplace for all, inviting applicants from a wide variety of identities, ideas, perspectives and experiences, and encouraging people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Requirements

Minimum of a High School diploma obtained
Strong organizational skills and customer-service oriented approach
Knowledge of Google applications and Microsoft Office applications
Highly developed written and verbal communication skills
CPR/FA certifications within 90 days of hire

Responsibilities

Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
Coordinate with Manager to ensure accurate payroll
Assist and provide information for financial tracking reports
Assist and maintain accurate tracking of locker and towel service program and inventory items
Assist with accurate fitness center membership reports and complete monthly membership audits
Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner
Assist with keeping the fitness centers well stocked and clean
Other duties as needed