Reception and Office Administrator

BlastOne•Columbus, OH

2d•Onsite

About The Position

BlastOne is a leading global supplier of Abrasive Blasting and Painting Facilities to a range of different industries. This role is in office and reports directly to the Director of Customer Experience. The Reception and Office Administrator role is responsible for assisting the business in administrative and receptionist tasks, including acting as a ‘voice’ and ‘face’ of the company for visitors, always exemplifying a high level of professionalism.

Requirements

High school diploma
Administrative background
Customer Service
Office Management
Strong communication and organizational skills
Trustworthy with confidential information
Customer Service Focus – Internal / External
Use of MS Teams platform
Use of Zoom Phone systems
Proficiency in Microsoft Office

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Reception Duties, telephone answering, and customer service tickets
Customer data governance support for customer database (Salesforce and NetSuite)
Front Desk/Reception Coverage including: Directing customers, Coordinating with office staff on deliveries, and vendor visits, Adding Welcome signs to the door to greet Vendors/Customers
Office Administration Duties as per roster/assigned such as Staff Lunches, Cleaning, Filing, Space Organization
Responsible for the general appearance, wellbeing, neat and tidiness and organization of the office.
Assist with minor IT issues in the office
Act as facility manager: Coordinate cleaning, HVAC servicing, printer maintenance, and other building services
Order and maintain stock levels of office supplies
Resolve operational problems related to customer service, accounting procedures and computer systems
Schedule appointments and office meetings as needed
Coordinate travel and accommodation arrangements and prepare related agendas for the company as required.
Operates standard office equipment/warehouse equipment efficiently
Coordination of the Quarterly Company newsletter
Act as liaison and assistant for SME’s, board members, consultants and advisors for their needs when visiting BlastOne and arranging visits for BlastOne business
Assisting with administration duties such as Coordinating and scheduling travel as needed, Prepare Presentations and Spreadsheets
Mail distribution
Stocking fridges
Keeping the Board Room tidy
Providing food/coffee for in-person meetings and as needed
Set up training room for training events, using other teams to support
Support with safety and OSHA documentation
Other tasks as required