Receiving

KW Property Management Careers•Miami, FL

About The Position

The Receiving employee serves as a key liaison between community guests and Residents, providing a professional image and friendly, outgoing customer service. The role receives and records packages, manages shipping and receiving records, and coordinates contractor arrivals and deliveries with the Front Desk and Management Office. The position is mostly indoors, involves sitting for most of the day, and has a moderate noise level. It is non-exempt and hourly; the work schedule is determined by the property and may change to accommodate business needs.

Requirements

  • Prior experience in a related position.
  • Six months to one year of related experience and/or training.
  • Proficient use of MS Office.
  • Ability to detect auditory and/or visual emergency alarms.
  • Ability to lift, carry, push, and pull at least 30 pounds.
  • Ability to follow written and oral instructions and procedures.
  • Manual dexterity and auditory and visual skills.

Nice To Haves

  • Bilingual English and Spanish ability.

Responsibilities

  • Receive incoming packages and enter packing-slip information into resident software.
  • Sort, count, package, label, insure, unpack, and/or log shipped or received inventory.
  • Inspect shipments for damage or defects, record discrepancies or damages, and notify a supervisor and/or purchasing personnel.
  • Deliver packages to the Front Desk when needed and obtain authorized signatures for accepted items.
  • Trace lost shipments or customer claims and initiate proof-of-delivery documents.
  • Maintain department databases, prepare routine reports, and file shipping and receiving records as needed.
  • Follow company policies, procedures, objectives, continuous quality improvement objectives, and safety requirements.
  • Receive and log contractors in the system and contractor log when they will perform work or deliver items to units.
  • Provide contractors with badges and photos to identify them while they are working inside the building.
  • Notify the Front Desk when contractors arrive and advise which unit they need access to.
  • Communicate with the Management Office whenever a contractor arrives with building materials or furniture deliveries to confirm the required elevator deposit has been provided.
  • Perform miscellaneous job-related duties as assigned.
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