Receiving Team Lead

Bass Pro Shops•Green Bay, WI

18h•Onsite

About The Position

Under the supervision of the Group Sales or Department Manager, the Receiving Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service, and helps the department achieve its sales, gross margin, inventory shrinkage, and payroll goals. The Team Lead supports staffing, interviewing, training, scheduling, coaching, and performance evaluation of associates, and helps resolve customer and associate concerns. The role maintains product knowledge, conducts product demonstrations, coordinates special events, and supports pricing, inventory, assortment, display, signage, and merchandising accuracy. The position also assists customers with purchasing decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.

Requirements

High school diploma or equivalent.
2 to 4 years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to perform duties within company policies and procedures, analyze problems, assess needs, adapt broad guidelines, and exercise independent judgment.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
Promote a pleasant and productive shopping experience and maintain strong customer service results.
Assist with staffing, interviewing, associate selection recommendations, training coordination, performance appraisal input, and weekly work schedules.
Coach and motivate associates to support positive customer relations and a productive, team-oriented work environment.
Work with managers to resolve customer and associate concerns.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with coordinating special events and maintaining pricing and UPC integrity, assortments, inventory accuracy, displays, signage, and advertised-item pricing.
Assist with supervisory duties, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free workplace.
Help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.