Receiving Team Lead

Bass Pro Shops•Green Bay, WI

About The Position

Under the supervision of the Group Sales or Department Manager, the Receiving Team Lead provides daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service, while helping the department achieve sales, gross margin, inventory shrinkage, and payroll goals. The Team Lead helps staff, train, schedule, coach, and motivate associates; supports performance reviews; and works with managers to resolve customer and associate concerns. The position maintains product knowledge, conducts product demonstrations, supports special events and merchandising directives, and helps ensure accurate assortments, inventory, signage, pricing, and plan-o-grams. It also assists customers with purchasing decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. The position requires frequent standing and walking, regular communication, and the ability to move objects weighing up to 20 pounds constantly and occasionally lift or move objects weighing up to 100 pounds or more with a team lift as needed. Work may also involve ladders, machinery, power tools, vehicles or heavy equipment, confined spaces, and noisy environments. Applications are accepted on an ongoing basis.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to meet the stated physical requirements, including constant standing and/or walking and moving objects up to 20 pounds constantly; occasional lifting or moving of objects up to 100 pounds or more may be done with a team lift as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
Help ensure a pleasant, productive customer shopping experience and provide strong personal customer service.
Assist with staffing, interviewing, selection recommendations, training, performance appraisal input, weekly schedules, coaching, and associate motivation.
Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, and the display, signage, and pricing of advertised items.
Support supervisory responsibilities in accordance with company policies and applicable laws, including planning and directing work, evaluating performance, addressing complaints, and resolving problems.
Help customers make buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.