Receiving/Distribution Coordinator

College of the Holy Cross•Worcester, MA

4d•Onsite

About The Position

Responsible for receiving and the distribution of food/beverage products and equipment according to standard practices and procedures. Maintain sanitation and safety standards in handling, transporting and storage of all products and supplies. Deliveries to the various outlets are made in a timely manner. Responsible for maintaining records and workflow in the Production Manager’s absence. Provide constant training and supervision to the student workforce. Follow a weekly schedule rotation to assist other units in receiving and stocking products during high volume production. Responsible for recording weekly inventory, transfers and invoices. Notify Chefs and/or managers with any discrepancies in the daily flow of transfers. Vehicles and receiving equipment is operated according to standard policy and procedure. Defective and unsafe equipment and materials are reported to supervisor. All safety and sanitation practices are followed according to the state health code.

Requirements

High School Diploma or equivalent required.
Ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.
ServSafe Food Safety Certification or training is required. If training is not up-to-date, training/certification must be completed upon 3-6 months from date of hire.
Food allergy training is essential.
Excellent customer service and appropriate communication skills are needed in order to provide a welcoming, professional and safe environment for students and guests.
Upon hiring the following additional training must be completed on a yearly basis: Title IX harassment training, Security awareness training.
Class D and DOT License are required.
Previous experience in receiving, distribution and storage of food and beverage items required.
Certified in Serve Safe Sanitation training required.
Flexibility in schedule for special events and athletic games.

Nice To Haves

Up to two years related work experience is preferred.
Prior experience in special food allergy meal preparation is preferred. If a candidate does not have prior experience, the necessary training must be completed upon hiring.
Initial training will include a review of information, departmental responsibilities and a recap of the Food Allergy Program.
Up to two years related work experience is preferred.
Prior experience in special food allergy meal preparation is preferred. If a candidate does not have prior experience, the necessary training must be completed upon hiring.
Initial training will include a review of information, departmental responsibilities and a recap of the Food Allergy Program.
While resume and cover letters are optional, your most up-to-date work experience and educational background are required.

Responsibilities

Provides daily instruction, training, and leadership to the storeroom student staff.
Ensures adherence to sanitation and safety standards in the handling, transportation, and storage of all products and supplies.
Delivers orders and supplies to campus offices and Hospitality locations promptly and efficiently.
Places food and equipment orders as required for campus Hospitality locations, ensuring timely and accurate delivery.
Maintains work areas that are fully stocked, organized, clean, safe, and functional at all times.
Delivers exceptional customer service to the campus community, maintaining a friendly and attentive demeanor.
Assists with the setup, service, and cleanup of catered events as necessary.
Accurately completes transfers and inventory data for the FoodPro system as needed.
Ensures that all invoices are submitted to the business office in a timely manner.
Follows the weekly schedule rotation to assist other units with receiving and stocking products during peak production periods.
Reports any issues related to vehicles or receiving equipment to management promptly.
Implements effective food waste management practices, including FIFO (First In, First Out) inventory control.
Adheres to all state and local food safety regulations and guidelines.
Performs other related tasks as assigned or requested to ensure operational efficiency.
Prepare and cook food items to order, ensuring adherence to established standards and specifications.
Follow menu and recipe guidelines precisely to maintain consistency and quality across all food items.
Ensure all menu items are consistently prepared, properly portioned, of the highest quality, and served at the correct temperatures.
Fill out the temperature log book charts.
Supervise on-call staff, student captains/workers, and temporary employees, providing direction on routine tasks to ensure smooth operations.
Be adaptable and capable of working in various areas of the servery as assigned by management.
Provide exceptional customer service by serving guests in a friendly, professional, and attentive manner when required.
Accurately complete service records and inventory data within the FoodPro system to ensure proper tracking and reporting.
Demonstrate proficiency in accommodating students with special dietary restrictions, ensuring their needs are met with care.
Seek guidance from management with questions.
Understand and apply food waste management practices, utilizing FIFO (First In, First Out) to minimize waste and maintain inventory efficiency.
All documentation is recorded accurately and timely.
Follow all chemical guidelines according to the Material Safety Data Sheets.
Superior customer service and communications skills are needed to provide a welcoming, friendly and professional manner to all of our guests.
Offer training/support to co-workers, staff and students where applicable.
Follow all verbal and written instructions from managers/supervisors.
Be innovative as it pertains to your position.
Be comfortable sharing your suggestions and ideas for process or work improvements.
Comply with all safety and risk management practices, policies and procedures.
Ability to perform effectively in a fast-paced food service environment.
Ability to communicate with guests, co-workers and other members of the college community with professionalism and respect.
Be sure to know and come to work each day with our department’s core values in mind.
Must adhere to the uniform standard as it applies to your position.