FT Receiver

Ahold Delhaize•Concord, CA

5d•Onsite

About The Position

The Primary Purpose of this role is to ensure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures. The Receiver is responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service, and minimizing shrink through proper utilization of standard practice. This role involves maintaining an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience. The Receiver is expected to be courteous and helpful to other associates, protect company assets through the proper and accurate receipt and return of DSD product, and demonstrate and execute proper vendor receiving policies established by Food Lion. This role also involves working with vendors to resolve errors, policy violations, or excessive inventory, and collaborating with the Assistant Store Manager to ensure timely promotions by all vendors. The Receiver is responsible for ensuring weekly merchandising notes are implemented timely, verifying DSD plan-o-grams are accurate, and accounting for daily and weekly DSD tickets and beer and wine invoices, properly filing them. Additionally, the Receiver will check EDI invoices for outstanding invoices, handle all reclaim and damages, and be responsible for conducting CAO related activities, stocking, and rotating cigarette cartons. Understanding and using company tools such as the average cost inventory system (ACIS) and ordering (CAO) is crucial. The role requires a complete understanding of and adherence to company guidelines, policies, and standard practice, as well as following Food Safety and Workplace Safety guidelines and procedures. The Receiver must observe and correct all unsafe conditions, report all associate and customer accidents, and ensure compliance with local, state, and federal regulations. A neat and clean appearance while adhering to the Food Lion dress code, including wearing the uniform and name badge, is required. Successful completion of Computer Based Training (CBT), Training Packet, and Training Aid courses is necessary. The Receiver will also perform all other duties as assigned.

Requirements

High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Protect company assets through the proper and accurate receipt and return of DSD product
Demonstrate and execute proper vendor receiving policies established by Food Lion
Work with vendors to resolve vendor errors, policy violations or excessive inventory, etc
Work with the Assistant Store Manager to ensure timely promotions by all vendors
Ensure weekly merchandising notes are implemented timely
Verify that DSD plan-o-grams are accurate
Account for daily and weekly DSD tickets, beer and wine invoices and properly file
Check EDI invoices to ensure there are no outstanding invoices
Handle all reclaim and damages
Responsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartons
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned