Receivables Account Specialist

HertzOklahoma City, OK
Onsite

About The Position

The Accounts Receivable Specialist is responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. The starting rate for this position is $17.00 per hour.

Requirements

  • A minimum of 2+ years relevant experience preferred.
  • High School Diploma
  • Some college preferred
  • Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups)
  • Experience handling large dataset
  • Excellent organizational skills and ability to handle multiple tasks
  • Must be able to work well with others
  • Attention to detail and accuracy
  • Must have a strong sense of urgency and be self-motivated for success
  • Must be an independent worker and able to perform at a high level with minimal supervision

Responsibilities

  • Conduct account research and analysis to ensure timely payment resolution.
  • Develop a systematic approach for account reviews and collection calls.
  • Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
  • Identify and process necessary accounts receivable clearing adjustments.
  • Interact with both internal and external customers to resolve outstanding issues.
  • Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
  • Maintain accurate and complete documentation of all collection activity.
  • Perform reconciliation as needed on AR balances and payments.
  • Provide weekly updates to leaders on past due accounts and aging trends.
  • Partner with Hertz Sales Representatives on customer payment performance.
  • Escalate accounts showing signs of financial instability.
  • Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
  • Respond to customer inquiries in a timely manner.
  • Other duties as assigned

Benefits

  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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