Reasonable Accommodation Manager

Boeing • Mesa, AZ

1d • Onsite

About The Position

The Boeing Company is seeking an experienced Reasonable Accommodation Manager to join its team in Mesa, Arizona. Reporting to the Senior Manager of Clinical and Accommodation Services, this role provides strategic leadership for the company’s reasonable accommodation program, ensuring consistent processes, compliance, and continuous improvement in alignment with corporate and Health Services goals. The manager directs a dedicated team and collaborates across functions to provide effective accommodation services that support business objectives and Health Services strategies.

The manager operates within established policies and delegated authority and is accountable for program execution, team and resource management, service quality, compliance, and continuous improvement. Candidates must complete an assessment as part of the selection process; failure to complete it will remove them from consideration. Successful candidates must also satisfy the Company’s Conflict of Interest assessment process.

Requirements

• Bachelor’s degree or higher.
• At least 5 years of experience working in Human Resources, such as supporting managers with job placement, reasonable accommodations, or disability-related laws.
• At least 3 years of experience providing consultation and training on reasonable accommodation and disability issues to employers, managers, Human Resources, and other employee groups.
• At least 1 year of experience administering reasonable accommodation processes, including case management, and applying disability-related laws, policies, and regulatory requirements such as the ADA.
• At least 1 year of leadership experience—as a team leader, temporary manager, large-scale cross-functional project or program manager, or formal manager—or completion of Boeing’s internal “Exploring Leadership” course.
• Completion of the required assessment as part of the selection process.
• Satisfaction of the Company’s Conflict of Interest assessment process.

Nice To Haves

• Certification in Human Resources, project management, or Lean process improvement, such as SHRM, PMP, or Lean Six Sigma.
• Experience in a regulated healthcare or corporate environment and familiarity with the ADA and disability-related laws.
• Demonstrated experience managing teams.
• A track record of leading complex projects, process improvements, and organizational change initiatives.
• Experience managing vendor or supplier relationships, including contract performance oversight.
• Strong financial acumen.
• Strong communication, leadership, customer focus, and cross-functional partnership skills.

Responsibilities

• Lead the performance management, development, and engagement of a multidisciplinary Accommodation Services team.
• Establish and drive operational goals and priorities aligned with Health Services and corporate strategies, translating them into actionable project and process plans.
• Coordinate and allocate resources across sites to support consistent program delivery and continuous improvement.
• Develop, standardize, and maintain company-wide reasonable accommodation processes compliant with the Americans with Disabilities Act (ADA), state disability laws, and corporate policies.
• Partner with corporate governance teams to update processes in response to regulatory changes.
• Oversee integrated case management and provide guidance and decision-making support on escalated and complex accommodation requests.
• Lead supplier and vendor relationships, including contract management, performance oversight, and resolution of service issues.
• Manage program budgets and resource planning in alignment with business priorities.
• Analyze program performance metrics, customer satisfaction data, and case trends to identify risks, operational gaps, and improvement opportunities.
• Drive process improvement initiatives using LEAN+ tools and best practices.
• Build and sustain relationships with business leaders, stakeholders, and cross-functional partners.
• Lead cross-organizational change initiatives, coordinating multidisciplinary teams across multiple sites to implement process enhancements.
• Oversee business administration, program documentation, reporting, and training activities.
• Serve as the escalation point for complex compliance, operational, and service issues, collaborating with senior decision-makers as needed.
• Participate in or lead corporate Health Services projects and strategic initiatives as assigned.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in benefit programs generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and programs providing paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager