Real-Time Intelligence Center Analyst, (Program Specialist I, Grade 18)

Montgomery County•100 Edison Park Dr Gaithersburg MD 20878 USA, MD

About The Position

The Montgomery County Police Department’s Real Time Intelligence Center (RTIC) supports patrol and investigative units by using technology and information systems to provide situational awareness to officers responding to calls for service and investigative assistance. The analyst proactively monitors calls for service and live information sources to provide real-time support, helping tailor police responses and ensure the timely collection, analysis, and dissemination of intelligence for field operations, investigations, and public safety initiatives. The analyst uses law enforcement technologies to coordinate crime-solving efforts and support investigations and police requests. The position requires gathering and analyzing information from sources such as video feeds, automatic license plate reader alerts, computer-aided dispatch data, law enforcement reports and databases, news, and social media. The analyst communicates relevant information to law enforcement personnel and partner agencies, supports special events and emergency operations, and helps align intelligence support with operational priorities. The position requires a bachelor's degree in any field and at least one year of experience in law enforcement, criminal investigation, intelligence, emergency operations, or a directly related field. An advanced degree may substitute for experience or education requirements, and additional experience may substitute for the education requirement. The position may require shift work, including evenings, weekends, and holidays, and on-call availability during critical incidents or emergencies.

Requirements

At least one year of experience in law enforcement, criminal investigation, intelligence, emergency operations, or a field directly related to the assignment.
A bachelor's degree in any field. An advanced degree may be substituted for experiential or educational requirements; additional experience may be substituted for the education requirement.
Knowledge of the operations, rules, regulations, procedures, practices, and information management systems of a law enforcement agency.
Extensive knowledge of criminal investigation principles, techniques, and procedures.
Knowledge of fact-finding, analysis, and problem-resolution methods and techniques.
Knowledge of computer operations and law enforcement technologies.
Substantial critical and creative thinking skills, including the ability to use inductive and deductive reasoning.
Ability to apply logic and sound judgment, manage time independently, and complete competing tasks effectively and efficiently.
Attention to detail and ability to work in a fast-paced, high-pressure environment with competing and shifting priorities.
Experience searching and compiling data and preparing technical reports, recommendations, correspondence, and presentations.
Ability to extract pertinent information from law enforcement reports, databases, and other applications.
Experience with data visualization and intelligence analysis tools.
Ability to communicate effectively orally and in writing and to establish and maintain effective working relationships.
Ability to learn and operate emerging technologies and software related to crime and intelligence analysis and real-time operations.
Ability to develop and recommend procedural improvements based on data studies and lessons learned.
Willingness to work a flexible schedule that may include evenings, weekends, holidays, and on-call availability during critical incidents or emergencies.

Nice To Haves

Experience working in a Real Time Crime Center, Fusion Center, or similar intelligence environment.
Experience collecting, collating, and analyzing real-time and historical crime data to develop options or logical conclusions and disseminate intelligence in support of operations, investigations, and public safety initiatives.
Experience with the criminal justice system, criminal investigation techniques, and law enforcement investigation reporting procedures.
Advanced use of information technology tools, including Microsoft Office products such as Excel, Word, and PowerPoint; desktop publishing; Oracle; Microsoft SQL Server Reporting Services; Microsoft Power BI; CAD systems; ALPR systems; GIS; and/or video management systems.
Experience contributing to the development, refinement, or implementation of standard operating procedures, training materials, or operational protocols in an intelligence, public safety, or Real Time Crime Center environment.
Experience supporting teammates and providing guidance on analytical techniques and software platforms used in real-time intelligence operations.

Responsibilities

Gather, collect, and research ancillary information and criminal intelligence regarding open calls for service, incident reports, and special details or operations.
Oversee the intake, analysis, and distribution of real-time data, including video feeds, automatic license plate reader alerts, computer-aided dispatch data, and other intelligence sources.
Communicate with law enforcement professionals through police radio, email, messaging, phone calls, and other channels regarding active incidents or post-incident investigations.
Summarize information on suspects and vehicles associated with crime trends.
Provide related intelligence and real-time crime information to agency personnel and outside agencies.
Coordinate with sworn and professional staff to align intelligence support with operational priorities.
Develop leads, associations, and hypotheses based on information gathered in criminal or intelligence investigations.
Review news, social media, and other public information sources for relevant law enforcement awareness and intelligence.
Support special events, critical incidents, and emergency operations with real-time intelligence coordination.
Perform other duties as assigned.