Intelligence Analyst I

Crisis24•Annapolis, MD
•$61,800 - $61,800

About The Position

Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst I supports the analytical needs of client engagements and works directly with a Manager and the EIS team to produce analysis addressing client-specific requirements. The role supports a client’s 24/7/365 Global Security Operations Center (GSOC), monitoring and responding to security threats across the client’s global operations. This is not a cybersecurity or data analysis position. The analyst assesses alerts and incidents for client impact, helps produce briefings and presentations, and manages emergency incidents using sound judgment and incident-management best practices in accordance with client policies and procedures. Shiftwork, including nights, evenings, weekends, and holidays, is required to support the GSOC. The role also includes responsibilities for protecting information and systems by following security policies, reporting incidents and potential threats, completing regular training, and identifying opportunities for improvement.

Requirements

  • Bachelor’s degree required.
  • 1 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response, or a related field required.
  • Ability to take initiative and multitask under pressure.
  • Ability to intake, evaluate, and sift large quantities of information.
  • Effective problem-solving, time-management, and analytical skills.
  • Knowledge of world news and current events.
  • Strong written and verbal communication skills, including accurate typing skills.
  • Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
  • Knowledge of Google Earth and Maps or other Geographic Information System platforms.
  • Strong customer-service skills, especially in person and over the phone, and ability to communicate across varying professional levels.
  • Ability to work shifts that include nights, evenings, weekends, and holidays.

Nice To Haves

  • Familiarity with security tools, incident-monitoring tools, and incident-response procedures.
  • Foreign travel experience.

Responsibilities

  • Support the core functions of the client’s 24/7/365 Global Security Operations Center (GSOC).
  • Monitor and respond to security threats across the client’s global operations.
  • Assess alerts and incidents for client impact.
  • Assist in producing specific briefings or presentations.
  • Manage emergency incidents using judgment and skills consistent with accepted incident-management best practices and client policies and procedures.
  • Perform other duties as assigned within the scope of the program.
  • Adhere to applicable information security procedures and policies.
  • Report information security incidents or potential threats to the Information Security Officer.
  • Protect Crisis24 and stakeholder data and systems, complete regular training, and identify opportunities for information-security improvement.
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