Intelligence Analyst I

Crisis24•Annapolis, MD

About The Position

Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst I supports the analytical needs of client engagements. The Analyst works directly with their Manager and the EIS team to produce analysis addressing client-specific requirements. The position supports the core functions of a client’s 24/7/365 Global Security Operations Center (GSOC), which monitors and responds to security threats across the client’s global operations. This is not a cyber security or data analysis position. The Analyst performs shiftwork, including nights, evenings, weekends, and holidays, to meet the GSOC’s 24/7/365 needs. The Analyst assesses alerts and incidents for client impact, assists in producing briefings or presentations, and manages emergency incidents using judgment and skills consistent with commonly accepted incident management best practices and client policies and procedures. The role also includes other duties assigned within the scope of the program. The Analyst must adhere to applicable information security procedures and policies as updated on the ISMS, report information security incidents or potential threats to the Information Security Officer, and take a proactive approach to information security. The work takes place in an office setting and involves machine use.

Requirements

  • Bachelor’s degree required.
  • 1 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response, or a related field required.
  • Ability to take initiative and multitask under pressure.
  • Ability to intake, evaluate, and sift large quantities of information.
  • Effective problem-solving, time management, and analytical skills.
  • Knowledge of world news and current events.
  • Strong written and verbal communication skills, including accurate typing skills.
  • Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
  • Knowledge of Google Earth and Maps or other Geographic Information System platforms.
  • Strong customer-service skills, especially in person and over the phone.
  • Ability to communicate across varying professional levels.
  • Ability to work shifts, including nights, evenings, weekends, and holidays.

Nice To Haves

  • Familiarity with security tools, incident monitoring tools, and incident response procedures.
  • Foreign travel and experience preferred.

Responsibilities

  • Support the core functions of the client’s 24/7/365 Global Security Operations Center.
  • Monitor and respond to security threats across the client’s global operations.
  • Assess alerts and incidents for client impact.
  • Assist in producing specific briefings or presentations.
  • Manage emergency incidents using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures.
  • Perform other duties as assigned within the scope of the program.
  • Adhere to applicable information security procedures and policies as updated on the ISMS.
  • Report information security incidents or potential information security threats to the Information Security Officer.
  • Take a proactive approach to information security.
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