Real Time Crime Center Analyst

City of Atlanta • Atlanta, GA

10h • Onsite

About The Position

Real Time Crime Center Intelligence Analysts provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations.

Requirements

• Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs.
• Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform.
• Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Professional, articulate and able to use good independent judgment and discretion.
• Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.
• Must be able to work overtime as needed.
• Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances.
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
• High school diploma (or equivalent) required.
• Two to five years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required.
• Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software.
• Ability to pass a post-offer/pre-employment background check and drug and alcohol screening.
• Valid Driver’s License from State of Residency.

Nice To Haves

• May act as a training lead for other Analysts when a new employee is assigned to the unit.
• College degree (especially in Criminal Justice) preferred and expected to be completed within two years of hire.
• Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire.

Responsibilities

• Manages the collection of criminal intelligence data for entry into information storage and retrieval systems.
• Monitor RTCC software suite for automatically generated alerts and respond if needed.
• Monitor police dispatch frequencies and offer assistance as issues arise.
• Complete incident reports and after-action reports as needed.
• Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing.
• Understand emergency procedures and evacuation procedures for multiple public venues.
• Identify suspicious criminal activity and assist in effective response.
• Operate and monitor internal and external surveillance cameras and state of the art surveillance programs.
• Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed.
• Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
• Work closely with sworn law enforcement
• Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.
• May perform other duties as assigned.
• Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes.
• Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio.
• Be familiar with and comply with the Georgia Open Records Act.

Benefits

• The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED