Real Estate Processor - Middletown, NY

Heritage Financial Credit Union•City of Middletown, NY
•$24 - $30

About The Position

The Real Estate Processor processes home equity and mortgage applications from submission through clear to close across a shared pipeline. The role is responsible for accurate, compliant, and timely file processing, including reviewing and clearing tier-one underwriting conditions within established guidelines. The processor supports Mortgage Loan Originators and Financial Partners, coordinates with underwriters and third parties, and helps provide members with a smooth, timely lending experience. Heritage Financial Credit Union is a member-owned financial institution focused on helping members achieve financial goals and strengthening the communities it serves. The organization emphasizes service, integrity, teamwork, respect, and employee development.

Requirements

  • Some college preferred, plus two to three years of home equity and/or mortgage processing experience, or a comparable combination of education and experience.
  • Thorough understanding of RESPA and TILA guidelines, real estate lending requirements, and mortgage documentation.
  • Working knowledge of conventional mortgage underwriting guidelines and Fannie Mae pricing and processing guidelines.
  • Must develop and maintain working knowledge of Bank Secrecy Act requirements relevant to the position and cooperate with the designated BSA Officer.
  • Experience using PC-based software, including Microsoft Word, Excel, and Outlook.
  • Experience processing home equity and mortgage loans.
  • Experience reviewing loan documentation.
  • Strong attention to detail.
  • Ability to prioritize competing tasks and deadlines.
  • Professional demeanor and team-oriented approach.
  • Excellent verbal and written communication skills.
  • Ability to communicate recommendations and workflow issues to Management clearly and concisely.

Nice To Haves

  • Some college education.
  • Fannie Mae processing experience.

Responsibilities

  • Maintain accurate loan data in the loan origination system and review submitted information and documentation for completeness, accuracy, and compliance.
  • Prepare and deliver required home equity and mortgage disclosures within applicable TRID timeframes.
  • Review application data and supporting documents before submitting files for initial underwriting review.
  • Order and obtain third-party items, including appraisals, title work, flood certifications, tax transcripts, mortgage insurance, and Property Access Card information when tax bills are not provided.
  • Coordinate with Mortgage Loan Originators, Financial Partners, underwriters, and third parties to obtain outstanding documentation and conditions in accordance with service-level agreements.
  • Review, obtain, and submit underwriting conditions, and clear tier-one conditions within established guidelines to support clear-to-close readiness.
  • Interpret credit reports, appraisals, title documentation, and Desktop Underwriter findings as needed to support file processing.
  • Maintain complete digital and hard-copy loan files by scanning, indexing, and verifying documents in the imaging system.
  • Support balanced workflow across the shared home equity and mortgage pipeline by assisting with file assignment and workload coordination as directed.
  • Monitor and report pipeline and vendor service-level agreement performance as assigned, and communicate delays or workflow issues to Management.
  • Comply with applicable federal and state regulations and credit union policies and procedures, including relevant Bank Secrecy Act requirements.
  • Assist in training new employees and recommend improvements to workflow, efficiency, accuracy, and quality.
  • Collaborate with other Lending teams on mortgage and home equity closing and funding, audit requests, research, and additional tasks.
  • Meet Core Competency requirements and perform other duties as assigned.

Benefits

  • Paid time off and paid federal holidays.
  • Medical, dental, vision, and life insurance.
  • Employee Assistance Program.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Supplemental benefits, including critical illness care, identity theft protection, pet insurance, and legal services.
  • BenefitsPlus+ perks program, including travel, entertainment, and gift cards.
  • CareNet benefits concierge service.
  • 401(k) with 5% employer match.
  • Educational assistance.
  • Paid time to volunteer.
  • HFCU logo-wear.
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