Real Estate Marketing Account Manager

BruntWork

1d•Remote

About The Position

The Real Estate Marketing Account Manager serves as a primary point of contact for assigned clients, building strong relationships and understanding their business objectives, challenges, and marketing goals. The role combines account management, project coordination, and marketing support, helping clients identify opportunities and turn ideas into actionable projects. The position manages projects from initial discussions and ideation through execution and final delivery. It coordinates client requirements, timelines, approvals, feedback, and deliverables with internal creative, marketing, photography, videography, editing, and production teams. The role also recommends relevant services and content approaches, supports account growth and retention, and helps ensure projects are appropriately scoped and delivered on time. The client is a full-service real estate marketing and media company providing visual content—including photography, cinematic video, 3D virtual tours, and social media assets—to real estate professionals, property developers, hospitality businesses, and elevated brands across North America. The role is remote, with a Monday–Friday schedule from 8:00 AM to 5:00 PM Mountain Standard Time, including a one-hour unpaid break (40 hours per week). The position is described as an independent contractor role.

Requirements

45 years of relevant professional experience in account management, project management, client success, marketing coordination, or a similar client-facing role (as written in the posting).
Excellent spoken and written English communication skills for client-facing interaction.
Confidence communicating with North American clients through video calls, phone calls, and email.
Familiarity with North American business culture, communication styles, and professional expectations.
Strong relationship-building, interpersonal, and client management skills.
A general understanding of marketing, branding, content creation, and digital marketing concepts.
Ability to manage multiple projects, priorities, and deadlines simultaneously.
Strong organizational skills, attention to detail, and follow-through.
Ability to turn client ideas and business needs into clear project requirements and actionable next steps.
Comfort coordinating with multiple teams and stakeholders to support successful project delivery.
Proactive problem-solving skills and ability to manage client expectations professionally.
Ability to work independently in a remote environment while collaborating with a distributed team.

Nice To Haves

Experience working with creative or marketing agencies, media production companies, or digital marketing teams.
Exposure to real estate, property marketing, hospitality, or other industries that rely on visual content.
Experience coordinating photography, videography, graphic design, social media, or content production projects.
Familiarity with project management and client relationship management tools such as Asana, ClickUp, HubSpot, or similar platforms.
Experience identifying opportunities for account growth, upselling, and cross-selling services.

Responsibilities

Serve as the primary point of contact for assigned clients and build strong, long-term relationships.
Communicate with clients through video calls, phone calls, email, and other channels; understand their needs, objectives, challenges, and marketing goals.
Proactively identify ways to improve client satisfaction, strengthen relationships, and grow existing accounts.
Manage client expectations and address questions, concerns, and project-related issues professionally.
Manage projects from initial client discussions and ideation through execution and final delivery.
Gather project requirements, clarify deliverables, establish timelines, and communicate expectations.
Coordinate with internal creative, marketing, photography, videography, editing, and other relevant teams to assign and deliver projects appropriately.
Track project progress, deadlines, deliverables, and outstanding client approvals; follow up with stakeholders and resolve bottlenecks.
Ensure deliverables meet client expectations and are completed within agreed timelines.
Recommend relevant services, content ideas, and project approaches based on client goals, and help turn initial ideas into actionable projects.
Identify opportunities for additional services that align with client needs, including photography, video production, social media content, and other marketing assets.
Communicate client requirements and expectations clearly to internal teams; provide accurate project briefs, feedback, and reference materials.
Coordinate revisions, approvals, and changes in project scope; maintain organized client records, project documentation, and status updates.
Participate in internal meetings to review project progress, priorities, and potential challenges.
Maintain regular communication with clients about evolving needs and upcoming projects, building trust through proactive support and reliable follow-through.