Real Estate Management Intern - Grand Rapids, MI

Trinity Property ConsultantsGrand Rapids, MI
Onsite

About The Position

The Real Estate Management Internship at Trinity Property Consultants is a 10-week paid program designed to provide students with hands-on experience across all facets of Property Management. Interns will rotate through departments including Leasing, Assistant Manager, Manager, Maintenance, Operations, and Corporate. They will be mentored by senior leaders and may work on real-world special projects. The program aims to advance career knowledge in the multifamily industry, emphasizing excellent customer service and company values. Trinity Property Consultants is committed to improving communities through renovation projects and offers ethical investment opportunities.

Requirements

  • Excellent ability to address the needs of community members, prospects, and vendors
  • Excellent communication skills
  • Administrative and organizational skills
  • Time management skills and ability to prioritize wisely
  • Customer service orientation
  • Strong sales background
  • Knowledge of state law as it relates to fair housing
  • Handle stress effectively
  • Exhibit strong leadership skills
  • Intermediate computer and internet knowledge, accounting, property management software programs, printers, telephones, fax machines, and photocopies
  • Intermediate knowledge of MS Word, Excel, and Outlook
  • Ability to fluently read and write English
  • Accurately perform intermediate mathematical functions
  • Use all on-site resident management software functions
  • The intern will be required to sit regularly, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands.
  • The intern may occasionally be required to climb.
  • The intern will be required to work at a personal computer and talk on the phone for extended periods of time.
  • Must possess the ability to detect auditory and/or visual alarms
  • Always be professional
  • Demonstrate punctuality, perfect attendance and a positive attitude
  • Be dependable, organized and make good judgments
  • Display the initiative and the ability to learn
  • Maintain a good working relationship with peers

Nice To Haves

  • Enrolled in a 4-year accredited program, Real Estate, Hospitality or Property Management preferred.
  • Sophomore year completed by start of Internship, preferred.
  • 1-year of work experience and/ or extra circular activity involvement, preferred.

Responsibilities

  • Practice sales techniques
  • Marketing in-house and offsite including developing marketing analysis reports
  • Learn and use industry software programs
  • Participate in property tours and site visits
  • Learn maintenance management proficiencies and techniques including processing maintenance requests
  • Provide superior customer service
  • Complete market surveys
  • Learn and demonstrate proficiency of the leasing process
  • Process accounts receivable
  • Clerical and phone support
  • Maintain digital and paper records
  • Maintain a community calendar of scheduled events
  • Complete pre-inspections to ensure rent readiness
  • Assist with legal evictions processes
  • Practice critical resolution decision-making skills and demonstrate ability to resolve resident complaints
  • Review the financial move out process
  • Complete additional tasks or duties as assigned by community leadership

Benefits

  • 10-week paid internship
  • Mentorship by a senior leader
  • Opportunity to work on real-world special projects
  • Advance career knowledge in the multifamily industry
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