Real Estate Closing Coordinator

United Heritage Credit Union•Austin, TX

3d•Hybrid

About The Position

We are seeking a Real Estate Closing Coordinator to support UHCU's real estate loan process and member closing experience. You will coordinate the communication for the loan closing between the member, the Credit Union, and third parties to provide a seamless experience for the member. You will be responsible for ensuring current real estate portfolio integrity by auditing loan files, printing compliant documents, and closing Real Estate and Home Equity Line of Credit (HELOC) Loans. You will establish a relationship with Texas Mortgage Lending (TML) staff to serve as support and communication for loan closings, loan funding, and membership information. You will also attend Home Purchase Loan closings in title companies to promote the Credit Union's initiatives.

Requirements

Excellent listening ability and verbal communication skills.
Passion for providing outstanding service to our members.
Ability to maintain a high level of confidentiality and security with sensitive information.
Strong attention to detail, with a focus on accuracy and quality of work.
Self-Motivated: Ability to work with minimal supervision.
Excellent negotiating and problem-solving skills.
Understanding of closing process and Title Company processes to keep closings on track.
Must have dependable transportation to visit various locations
Proficient in Microsoft Office products (Word, Excel, Outlook).
High school diploma or GED equivalent required.
Minimum 1 year of banking, credit union, loan processing, Title Company or other related work experience is required.
Minimum 1 year of experience with Conventional (Fannie Mae, Freddie Mac), and Texas 50(a)6 Home Equity lending is required, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Demonstrated experience processing complex, detailed information in an accurate and thorough manner.
Demonstrated experience and ability to work with a wide variety of internal and external clients providing effective interpersonal communication and team skills.

Nice To Haves

Accredited Bachelor's degree or some college coursework in Business Administration, Finance, Real Estate, or equivalent combination of education and experience.
At least 1 year of experience in mortgage lending with knowledge of key terms and functions specific to the mortgage loan life cycle from the point where a new loan is approved and closing documents are prepared.
Bilingual (English/Spanish).

Responsibilities

Generate HELOC pre close and closing document ensuring complete, accurate and compliant documents are signed by the member.
Facilitate Home Equity, Home Equity Line of Credit (HELOC), and Refinance Loan closings to ensure all required documents are fully executed.
Coordinate loan closings for loans produced by TML.
Maintain professionalism and provide excellent member service, and a seamless experience for the member.
Complete a pre close audit to ensure file satisfies set requirements.
Coordinate loan closings with Mobile Notary when necessary while still validating loan file compliance with set guidelines and regulations.
Answer member questions and concerns regarding their closing documents.
Promote the Credit Union's real estate initiatives within the branch.
Ensure timely delivery of complete executed documents to the post-closing department.