Real Estate Clerk

Douglas County•Ne, NE

2d•Onsite

About The Position

The Real Estate Clerk works under the direction of the Assessor/Register of Deeds or designee and performs basic clerical duties in the recording division. Responsibilities include handling mail, processing routine customer requests and payments, retrieving and entering land-record documents, and supporting office operations. The role interacts with clients, County staff and officials, attorneys, law enforcement, judges, other agencies, and the public. Work is generally performed in an office setting with a usually moderate noise level. The position typically follows standard day-shift hours, though schedules may vary, including overtime or emergency call-ins. Work may be stressful when managing time constraints, changing priorities, limited resources, or difficult interactions.

Requirements

High school diploma or equivalent.
One year of clerical or customer service experience.
Completion of a pre-employment criminal record check and conditional-offer drug screen.
Equivalent combinations of education and work experience may substitute for requirements on a year-for-year basis.
Ability to perform some physical activity, including extended sitting, frequent reaching, and occasional walking, standing, kneeling, crouching, and bending.
Ability to frequently lift or carry objects weighing up to 10 pounds and occasionally up to 25 pounds.
Vision, hearing, and touch abilities; visual abilities include close, distance, and color vision and the ability to adjust focus, correctable to normal ranges.
Ability to talk and hear within normal ranges.
Hand-eye coordination and manual dexterity to operate computers and other equipment.

Responsibilities

Open, screen, and distribute incoming mail and prepare outgoing mail.
Retrieve, digitize, print, or email document images from the land-records management system.
Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
Comply with Civil Service Rules, collective bargaining agreements, County and department policies, and applicable laws to support a cooperative, safe, respectful, and quality work environment.
Prepare certified copies and process routine requests and payments from title companies or the public.
Log customer transactions through the central kiosk and assign them to full-service staff.
Enter documents into the land-records management system for public access.
Redact Form 521 and documents containing private information.
Provide training in areas such as the mail desk, kiosk, and customer service.
Demonstrate a positive and professional image of County government.
Maintain job knowledge and skills through activities such as research, conferences, meetings, webinars, seminars, and continuing education.
Report to work with regular, consistent attendance.
Perform other duties as assigned and directed.