Ready Mix Concrete Dispatcher

Smith Ready Mix•Westville, IN

3d•Onsite

About The Position

About Smith Ready Mix, Inc.: Since 1949, Smith Ready Mix, Inc. has been a leading producer of ready-mix concrete across Northern Indiana. We are committed to delivering the highest standards of quality and service in the industry. We are currently seeking a hard working, dependable and attentive Ready Mix Concrete Dispatcher to join our team at our Westville central dispatch location.

Requirements

Prior experience in dispatching or transport coordination strongly preferred.
Thrives in fast-paced construction environments, managing shifting priorities and high-volume scheduling.
Excellent interpersonal skills with the ability to maintain professionalism under pressure.
Skilled in using computerized dispatch systems and logistic management tools.
Strong work ethic and reliability are a must.

Nice To Haves

Bilingual (English/Spanish) and the ability to translate complex delivery instructions and communication effectively with a dual-language workforce is a plus but not a requirement.

Responsibilities

Strategically dispatch concrete deliveries to optimize fleet utilization and meet site deadlines.
Serve as the central hub for communication between customers, driver and plant personnel.
Monitor and adjust live schedules to ensure on-time performance and customer satisfaction.
Oversee detailed inventory tracking and delivery documentation.
Troubleshoot transit delays and issues with speed and efficiency.
Deliver high-quality support to ensure a positive customer experience from order to pour.