The Dispatcher/Order Taker position is responsible for receiving, assigning, scheduling, and communicating work orders to ready mix drivers to ensure that operations and projects are completed in a timely manner. This position will work with the dispatching systems to maximize production, delivery efficiency, and service. Responsibilities include but are not limited to the following: o Receive, record, and dispatch orders to approved customers. o Operate the Command Data System and perform direct data entry with absolute accuracy. o Verify specification compliance of all dispatched orders. o Closely monitor cycle times, weather, demand graphs, production, and delivery status, scheduled “will calls”, and related data; adjust assignments to insure production and delivery efficiency . o Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service and production and delivery efficiency. o Assist with assigning orders to plants and scheduling production to maximize delivery efficiency . o Complete dispatching and delivery documentation and reports. Forward all orders and sales information as required. o Coordinate delivery-drivers’ activities and trucking assignments in cooperation with the Production Manager and Production Specialist. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. o o Answer routine questions from customers concerning delivery, credit, invoicing, and accounts’ balances. o Other duties as may be assigned. o Regular and predictable attendance at assigned times is required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed