RE Market Manager

frontdoor, Inc. • Alexandria, VA

2d • $65,000 - $75,000

About The Position

Frontdoor is reimagining how homeowners maintain and repair their homes. As the parent company of American Home Shield and Frontdoor, it connects homeowners with pre-qualified professional contractors and offers home service plans and app-based repair and maintenance resources.

The RE Market Manager builds long-term relationships with real estate partners and stakeholders, serving as a liaison between partners and internal teams to ensure timely solutions. The role manages partner accounts and customer relationships, meets sales goals, and drives account growth. It is based full time in the supported geographic area and requires in-person presence approximately four out of five workdays, with regular travel to realtor offices, meetings, events, and conferences.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience with proven results in a sales capacity.
• Effective problem-solving skills to resolve customer complaints or needs.
• Strong verbal and written communication skills for conveying product ideas to clients.
• Up-to-date understanding of industry consumer behavior.
• Customer-service and interpersonal skills for working with different types of customers and clients.
• Analytical skills for analyzing client data.
• Time-management and multitasking skills to handle multiple tasks and clients.
• Results-driven approach, persuasiveness, and strong negotiation skills.
• Strong organizational skills and attention to detail.
• Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
• Ability to operate a motor vehicle for extended periods, a valid driver's license, and a clean driving record.
• Ability to meet the physical demands of the role, including prolonged sitting and driving, walking, standing, bending, stooping, kneeling, repetitive hand and finger motions, and lifting, carrying, pushing, or pulling materials.
• Ability to handle varied and sometimes extreme temperatures, noises, and weather conditions during travel.
• Ability to use a computer and phone and meet the role's visual and hearing demands.

Nice To Haves

• Bachelor’s degree.
• Experience in the home warranty and/or real estate industry.
• Enthusiastic self-starter with a high degree of self-confidence and motivation.
• Dedication to professionalism.
• Passion for sales and accountability for results.

Responsibilities

• Serve as the primary point of contact and build long-term relationships with real estate partners.
• Develop trusted-advisor relationships with accounts, partner stakeholders, and executive sponsors.
• Support partners through consistent in-person presence and timely responses by email, phone, online presentations, screen-share, and in-person meetings.
• Execute daily sales-driven and customer-service-oriented activities to increase production, orders, and sales and meet or exceed company objectives.
• Ensure timely and successful delivery of solutions according to partner and customer needs and objectives.
• Contribute to national relationships in the assigned territory to meet contractual agreements.
• Communicate the progress of ongoing initiatives clearly to internal and external stakeholders.
• Increase job knowledge through educational opportunities, professional publications, personal networks, professional organizations, and representing company brands at industry events.
• Track account metrics and enter sales-related activities into the company-designated CRM.
• Perform other duties as assigned.

Benefits

• Medical and pharmacy insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Weight loss and smoking cessation programs.
• Matching 401(k).
• Employee stock purchase plan.
• Job-based incentive and additional rewards and incentives may be available for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED