Remote Site Services Data Center Manager, Infrastructure Services

Apple • Maiden, NC

18d • Remote

About The Position

The RDC Site Service Manager oversees and manages the deployment, maintenance, and operational excellence of data center infrastructure across the AMR region. The role leads Remote Data Center teams, vendors, and infrastructure projects to support reliable and efficient data center operations and the company's critical services and growth. It involves frequent travel across America and other global regions.

Requirements

• At least 2 years of experience managing or leading data center operations, with practical experience in areas such as operations and ticket queue management.
• Experience with DCIM tools, such as Nlyte, Sunbird, or proprietary DCIM tools, and enterprise-level management tools such as ServiceNow, APM, Splunk, Wrike, Quip, Radar, and Ansible, for securing and monitoring equipment.
• Ability to travel domestically and internationally.

Nice To Haves

• Experience with copper and fiber cabling structures, cable infrastructure design, and/or labeling methodologies.
• Experience driving business continuity and disaster recovery planning.
• Certification in data center operations or a related field, such as CDOM, CDFOM, CDCE, or CDCS.
• Strong understanding of data center infrastructure, including power, cooling, networking, and security systems.
• Proven ability to manage data center projects and deliver them on time and within budget.
• Proven track record in remote vendor management for infrastructure expansion and compliance.
• Excellent written and verbal communication skills, including the ability to communicate effectively with technical and non-technical stakeholders.
• Ability to work effectively in a global, multicultural, multilocation organization.
• In-depth experience with a specific DCIM platform, such as Nlyte, Sunbird, or Schneider Electric StruxureWare, and ability to customize and optimize it for specific business needs.

Responsibilities

• Oversee and manage deployment and maintenance of data center infrastructure across the AMR region.
• Drive operational excellence and reliable, efficient operation of data centers.
• Manage Remote Data Center teams, vendors, and infrastructure projects.
• Support the company's critical services and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed