RDC Mail Order Clerk - Yellowstone National Park
About The Position
The RDC Mail Order Clerk manages guest orders by completing paperwork, packing items according to guidelines, and ordering supplies as needed. The role requires professional, courteous guest service and communication, as well as collaboration with management and staff regarding workplace issues. The position may also involve other Retail Distribution Center tasks, compliance with environmental standards, and maintaining a safe work environment. This is a seasonal position in Yellowstone National Park, with season dates from late March 2027 to early November 2027. The pay rate is $16.75 per hour. Employee housing and on-site meals are available at low cost. The role also includes access to employee amenities, recreation opportunities, park passes, discounts, and referral bonuses. Xanterra offers competitive benefit programs and services for eligible employees.
Requirements
- Communicate professionally and courteously.
- Have accurate, moderately fast computer skills.
- Have basic accounting and filing skills.
- Be able to accept direction and work cooperatively with personnel in other departments, including other Xanterra departments as needed.
- Be able to stand or walk for a minimum eight-hour shift.
- Frequently lift and move cartons weighing up to 50 pounds.
- Carry boxes or products up and down stairs several times a day at most locations.
- Maintain proper ergonomics while working at a desk or workstation during an eight-hour shift.
Nice To Haves
- Basic understanding of Microsoft Word and Excel.
- Understanding of overall inventory control procedures and ability to assist with inventory files as needed.
Responsibilities
- Complete orders and related computer processes accurately and on time, including processing, packaging, and shipping online orders in the retail system.
- Maintain open communication with Distribution Center staff, store staff, and support staff.
- Assist with other Retail Distribution Center tasks as business needs dictate, including merchandise processing, cleaning, and completing pick tickets.
- Assist with retail inventories.
- Maintain a safe work area and comply with safety requirements.
- Train and direct Retail Mail Order Clerks in order processing, packing techniques, and shipping processes.
- Communicate with customers by phone or email regarding order questions or clarifications.
- Perform other duties as assigned.
Benefits
- Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
- Free on-site laundry facility
- Wi-Fi and utilities included
- Free Yellowstone and Grand Teton National Park pass
- Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking
- Access to discounted services at Yellowstone Medical Clinics operated by STGi
- Retail, Lodging and Travel Discounts
- $350 Referral Bonus Program
- Competitive benefit programs and services for eligible employees
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What This Job Offers
Education Level
No Education Listed
