RCS Senior Associate

IU Health • Muncie, IN

1d

About The Position

The RCS Senior Associate delivers customer-facing services within Revenue Cycle System Services. Services may include scheduling, registration, insurance verification, prior authorization, financial counseling and individual solutions, cashiering, release of information, and customer service. The position follows departmental productivity, quality, and service standards in support of operational goals. It handles tasks of greater complexity than those assigned to an RCS Associate and is held to higher productivity and quality standards.

The position is onsite at Revenue Cycle White River Blvd in Muncie, Indiana, with an opportunity for a remote schedule. The employee must be able to train new hires onsite. The schedule is full-time, day shift, Monday through Friday. For employees serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.

Requirements

• Working knowledge of patient registration and financial clearance.
• High level of interpersonal and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work within a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.
• A current Indiana State Navigator's license is required for those serving as the Individual Solutions Coordinator (ISC).

Nice To Haves

• At least one year of experience in hospital or physician Revenue Cycle is strongly preferred.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services, including scheduling, registration, insurance verification, prior authorization, financial counseling or individual solutions, cashiering, release of information, and customer service.
• Meet departmental productivity, quality, and service standards in support of operational goals.
• Perform tasks of higher complexity than those expected of an RCS Associate and meet higher productivity and quality standards.
• Train new hires onsite when required.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed