RCS Manager- System Patient Access

Indiana University Health System • Frankfort, MD

5d • Onsite

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our West Patient Access leadership team in the role of RCS Manager. This is a fully onsite role Monday-Friday day shift at Frankfort Hospital, as well as supporting two nearby clinic spaces. Availability to round to evenings and weekends will be required, as it is supporting a 24/7 function. Previous leadership experience is preferred. Key Relationships Reports to : RCS Director Direct Reports: 15 Key Relationships : Radiology, Lab, Surgery Candidate Qualifications Candidates for the position will be evaluated according to the following criteria and competencies. This position is responsible for leading Revenue Cycle operations for all assigned Revenue Cycle Services teams. Provides departmental administrative decision making, leadership, and strategic planning, including the efficient and productive use of personnel and other financial resources. Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks. The incumbent must possess strong subject matter expertise and leadership in order to support a diverse and complex operating environment and span of control. Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Requirements

• Requires strong knowledge of business and reimbursement management with an undergraduate degree preferred.
• At least three years of experience with hospital or physician billing strongly preferred.
• Requires demonstrable knowledge of healthcare billing terminology concepts and processes.
• Requires the ability to plan and manage the utilization of resources.
• Requires a high level of interpersonal, problem-solving and analytical skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to organize and manage work to achieve performance expectations.
• Requires the ability to promote teamwork and develop team members.

Nice To Haves

• Previous leadership experience is preferred.

Responsibilities

• Leading Revenue Cycle operations for all assigned Revenue Cycle Services teams.
• Provides departmental administrative decision making, leadership, and strategic planning, including the efficient and productive use of personnel and other financial resources.
• Ensures high quality standardized work processes that result in consistent outcomes that compare favorably with relevant national benchmarks.
• Must possess strong subject matter expertise and leadership in order to support a diverse and complex operating environment and span of control.
• Manage within the confines of a budget.
• Passionate commitment to continuous performance improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager