(Seasonal) Winter Lights RCRR Assistant

University of North Carolina System•Asheville, NC

1d•Onsite

About The Position

Rocky Cove Railroad (RCRR) Winter Lights Assistant. Winter Lights, our largest fundraiser, transforms our gardens into a dazzling display of lights during November and December, creating an enchanting experience for all who visit. As part of our seasonal team, you'll help bring this wonder to life, ensuring that our guests enjoy a cozy, memorable evening surrounded by beauty. If you're looking to spread holiday cheer and be part of something special, we'd love to have you on board! The North Carolina Arboretum is currently seeking a Rocky Cove Railroad (RCRR) Winter Lights Assistant to aid in operating and maintaining its permanent garden-scale railroad exhibit, Rocky Cove Railroad during the Arboretum's primary fundraiser event, Winter Lights. The primary function of this position is ensuring the exhibit is up and running smoothly throughout the run of the event. The rate of pay is $16 per hour. This temporary seasonal role is responsible for ensuring that the trains are running smoothly and equipment is functioning properly. The Assistant will operation the site music, maintain the exhibit per show design requirements and will also provide a guest services role by engaging with guests. This positions requires standing for long periods of time and working outside. At least one paid required training session at the railroad and required orientation will be held prior to the event opening. Including rehearsal evenings, Winter Lights will run from November 13 through January 3 and the work hours are 5:00 to 10:30 p.m. nightly. Holiday availability is required.

Requirements

Graduation from High School or an equivalent combination of education and experience.
Customer service and organizational skills.
Evening availability.
Some weekends and holidays may be required.
Holiday availability is required.

Nice To Haves

Customer service skills are a plus.
Any prior experience of working with G-scale trains although prior experience with trains is not required.

Responsibilities

Making sure the tracks are clear of any debris before running the trains.
Starting up the trains for the opening of Winter Lights each night.
Ensuring the trains run smoothly (attending to any derailments or issues with the trains).
Ensuring that the trains have adequate batteries and supplies to keep the show running throughout the Winter Lights event.
Working with Rocky Cove Railroad volunteers to help run the trains.
In case a volunteer is unable to work the event, the RCCR assistant will be in charge of running the trains.
Stopping the trains at the end of each night worked and placing them safely away in the depot.
Operation the site music.
Maintain the exhibit per show design requirements.
Provide a guest services role by engaging with guests.