RCM Specialist

beBrightMinnetonka, MN

About The Position

beBright is seeking a dedicated and detail-oriented RCM (Revenue Cycle Management) Specialist. At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

Requirements

  • High school diploma or equivalent
  • Minimum of 2 years of experience in healthcare revenue cycle management, preferably in a dental office setting.
  • Proficiency in dental billing software (e.g., Open Dental) and Microsoft Office Suite.
  • Strong knowledge of dental terminology, coding (CDT), and insurance claims processes for pediatric dentistry.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to prioritize tasks, meet deadlines, and work independently or collaboratively in a team environment.

Nice To Haves

  • Associate or Bachelor’s degree in a related field is a plus.
  • Certified Professional Coder (CPC) credentials are a plus.

Responsibilities

  • Accurately post payments received from dental insurance claims into the billing system.
  • Ensure that payments are applied to the correct patient accounts and claims.
  • Reconcile payments received with bank deposits to verify accuracy and completeness.
  • Compare payment entries in the Practice Management System (PMS) with corresponding deposits in the bank account.
  • Investigate and resolve any discrepancies between payment postings and bank deposits promptly.
  • Monitor and manage outstanding accounts receivable from payors.
  • Follow up on unpaid or underpaid claims to ensure timely resolution.
  • Work closely with insurance companies to address any issues or disputes regarding payment.
  • Maintain detailed and accurate records of payment transactions, bank deposits, and reconciliation activities.
  • Generate reports on payment posting, reconciliation status, and AR aging for management review.
  • Identify opportunities for process improvement in payment posting and reconciliation workflows.
  • Collaborate with cross-functional teams to implement enhancements and optimize efficiency.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
  • Retirement savings plan with employer safe harbor program
  • Paid time off and holidays.
  • Continuing education opportunities to enhance skills and knowledge in revenue cycle management.
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