RCM Implementation Specialist

beBrightMinnetonka, MN

About The Position

beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives. At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

Requirements

  • Associate or Bachelor's degree in a related field, or equivalent experience.
  • Minimum of 3 years of experience in revenue cycle management, healthcare operations, or a related field.
  • Strong organizational, analytical, and problem-solving skills.
  • Experience creating documentation, reports, or training materials.
  • Excellent communication skills with the ability to work effectively across multiple teams.

Nice To Haves

  • Experience supporting practice management systems or software implementations preferred.
  • Proficiency in Microsoft Excel and other reporting tools preferred.

Responsibilities

  • Assist with training office and central support teams on new systems, workflows, and revenue cycle processes.
  • Create, update, and maintain standard operating procedures, training materials, and documentation.
  • Provide ongoing support to practices during and after implementations.
  • Support practice management system conversions, including system setup, testing, validation, and go-live activities.
  • Assist with data migration, workflow configuration, and issue resolution during implementations.
  • Help standardize implementation processes and documentation across practices.
  • Prepare and maintain revenue cycle reports and KPI dashboards.
  • Monitor implementation outcomes and identify opportunities for workflow improvements.
  • Assist in tracking key metrics such as accounts receivable, collections, denials, and cash flow.
  • Coordinate project tasks, timelines, and communication with internal teams and practice locations.
  • Track implementation milestones and ensure deliverables are completed on schedule.
  • Collaborate with cross-functional teams to support successful implementation initiatives.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
  • Retirement savings plan with employer Safe Harbor contribution.
  • Paid time off and holidays.
  • Continuing education and professional development opportunities.
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