RCM Patient Accounts Receivable Specialist

Ob Hospitalist Group • Greenville, SC

2d • $22 - $25 • Remote

About The Position

The RCM Patient Accounts Receivable Specialist plays a key role within the Revenue Cycle Management team and is responsible for supporting the reduction of accounts receivable (AR) days, increasing net collections, reducing aged AR balances (120+ days), and improving overall cash collections. This position partners closely with billing vendors and third-party payors to research, resolve, and follow up on patient accounts while ensuring accuracy, compliance, and data security.

Requirements

• Experience with insurance collections, including Medicaid, Managed Care, BCBS, and Commercial accounts
• Knowledge of medical billing procedures, health plans, and claims processing
• Strong organizational skills with high attention to detail
• Proficiency in Microsoft Word and Excel
• Experience working with medical billing systems (e.g., EPIC, Allscripts, McKesson, or similar platforms)
• High School Diploma or equivalent

Nice To Haves

• Understanding of medical terminology, including ICD-9 and CPT codes
• Strong professional phone presence and customer service skills
• Experience supporting multi-state or multi-location billing environments
• Advanced proficiency in Microsoft Excel

Responsibilities

• Research and resolve patient account issues by communicating with billing vendors and third-party payors to verify claim status and demographic information
• Prioritize daily workload using aging reports, account balances, and management-directed priorities
• Investigate and pursue unpaid claims with third-party payors until resolution is achieved
• Apply strong working knowledge of third-party payor rules and guidelines, with an emphasis on State Medicaid plans
• Maintain compliance with all Protected Health Information (PHI) security requirements
• Ensure consistent processing standards with a high level of accuracy and low error rates
• Collect, document, and forward account updates to billing vendors, including insurance submissions, payment postings, and removal from collections
• Respond to Requests for Additional Information (RAIs) and provide direction on next steps
• Resolve claim errors, demographic discrepancies, duplicate claims, and coverage issues within assigned work queues
• Perform additional duties as assigned to support Revenue Cycle operations

Benefits

• Paid time off & holidays
• Medical, dental, and vision insurance
• Health Savings Account (with employer contribution) or Flexible Spending Account options
• Employer Paid Basic Life and AD&D Insurance
• Employer Paid Short- and Long-Term Disability w Optional Short Term Disability Buy-up plan
• Paid Parental Leave
• 401(k) Savings Plan with match
• Legal Plan & Identity Theft Services
• Mental health support and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED