Prompt response to requests for information, both internally and externally
Prepares charges for offshore operations and answers and resolves questions
Complete chargers and/or resolve charge and payment inquires for off-shore vendors
Prepares assigns and reconciles batches
Provides ongoing communication and reviews discrepancy process
Reviews source codes
Tallies Hash totals
Maps ICD nine, CPT, and modifiers as needed
Creates claim edit report for charge entries
Reconciles imputed payment postings and balances batch reports
Prep charges for IHS, indicate any modifiers needed on CPT codes, notate the codes for any handwritten DX, procedure, etc.
Return any charges to the Doctors office that require clarification
Complete batch once IHS enters by validating, verifying, clarifying/correcting any questions they may have had, and closing the batch
Import or enter Charges and post payments for Clients not placed with IHS
Work claim rejections for clients not with IHS and oversee the claim rejections worked by IHS for the clients placed with them making any corrections or taking any actions needed
Spot audit charge and payment batches completed by IHS to ensure all information is being entered accurately
Complies and enforces all policies and procedures related to the position, the department, and the company
Achieve goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements
Demographic, charge and payment import posting (specific to our India based team)
Responsibilities
Strong customer service skills; answering client calls; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally.
Prepares charges for offshore operations and answers and resolves questions.
Complete chargers and/or resolve charge and payment inquires for off-shore vendors.
Prepares assigns and reconciles batches; provides ongoing communication and reviews discrepancy process.
Reviews source codes; tallies Hash totals.
Maps ICD nine, CPT, and modifiers as needed.
Creates claim edit report for charge entries.
Reconciles imputed payment postings and balances batch reports.
Prep charges for IHS, indicate any modifiers needed on CPT codes, notate the codes for any handwritten DX, procedure, etc., return any charges to the Doctors office that require clarification.
Complete batch once IHS enters by validating, verifying, clarifying/correcting any questions they may have had, and closing the batch.
Import or enter Charges and post payments for Clients not placed with IHS.
Work claim rejections for clients not with IHS and oversee the claim rejections worked by IHS for the clients placed with them making any corrections or taking any actions needed.
Spot audit charge and payment batches completed by IHS to ensure all information is being entered accurately.
Complies and enforces all policies and procedures related to the position, the department, and the company.
Achieve goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements.
Demographic, charge and payment import posting (specific to our India based team)